FAQs & NEWS

 
  What are Hopper's hours of operation?
 
We are open Monday thru Friday 7:00am to 4:00pm, Saturday 7:00am to 12:00pm (Seasonal*) and closed Sunday.
*Seasonal hours vary year to year but as a rule of thumb Easter to Thanksgiving Hopper is open on Saturday. 
 


  What does FAQ stand for?
 
FAQ is an initialism for "Frequently Asked Question(s)". The term refers to listed questions and answers, all supposed to be frequently asked in some context, and pertaining to a particular topic. Since the acronym originated in textual media, its pronunciation varies; both "fak" and "F.A.Q." are commonly heard. Depending on usage, the term may refer specifically to a single frequently-asked question, or to an assembled list of many questions and their answers.
 


  What does Hopper Building Supply sell?
 
Door, Windows, Siding, Stone, Roofing, Decking and Railing. Visit our showroom for samples and displays.
 


  What is Hopper's delivery area?
 
Mainly Northwest Indiana however we do deliver to Chicago and most South suburbs. The following cities are typical delivery areas: Lowell, Crown Point, St. John, Schererville, Highland, Munster, Hammond, Gary, Valpariasio, Portage, Demotte, Rensselaer, Grant Park Il. Beecher Il. 



  What is Hopper's return policy?
 
  • Must have an original invoiced receipt. 

  • No returns on special orders. 

  • No returns on stone veneer. 

  • No returns on entry or interior doors. 

  • No returns on windows. 

  • All products being returned must be clean, undamaged, and in original packaging. 

  • All shingle returns may be subject to a restocking charge or fee. 

  • Some returns may be subject to a restocking charge or fee.

  • All Diamond Kote returns are subject to a restocking fee and must be within 90 days of the invoice date. 

  • Diamond Kote sheet goods, soffit, custom colors, and painted items are not returnable. 

  • All returns are subject to inspection and discretion of Hopper Building Supply.

 


  When can I expect my order to be delivered?

With in a half hour of your scheduled delivery time.

 

 

  How do I install shingles properly?

 Check out our how to video's! click here (link)

 

   What are the differnt exterior elements of my home? (i.e. fascia, soffit, mounts and blocks)

 Check out our Ideas and How-Tos section. Click (here)

 

 

  How do I know if my home is properly ventilated?

Check out our Ideas and How-Tos section. Click (here)

 

What type of products are available at Hopper Building Supply?

Hopper Building Supply  brings the best quality products to the area. Roofing products from CertainTeed, IKO, Metro, Inspire, and Central States Steel. Variform vinyl siding, Certainteed vinyl, James Hardie and LP composite siding , Atrium, Quaker and Provia vinyl or wood windows, Therma-Tru, Waudena, Provia and Waudena (Taylor) doors, Eldorado Stone “The worlds most believable stone veneer”, Stone Craft and PlyGem.